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LMR
Datalink's Service-link provides Hotels and Resorts with a cost effective, efficient and discrete method of assigning tasks to employees using NEXEDGE, ICOM or HYTERA portable radios. Service-link control software would be installed on a Windows based Computer in the Hotel's LAN Network, or Datalink's Cloud Servers.

M2M Cellular
For smaller establishments who cannot justify the cost of installing a local LMR system, the alternative is a Datalink Cloud Service where you, the dealer sells M2M Cellular Data service with excellent monthly residual revenue.


Service-link program acts as a bridge between third party CRM Staff Management Software such as Guestware, HotSOS and others including Datalink's stand-alone service and staff portable radios or Smartphones. Service-link is password protected and can be accessed by multiple computers connected to the site LAN. Staff members carrying compatible portable radios and Smartphones can exchange voice and two way text messages with the dispatch desk.

Service-link provides instant silent text messages where voice calls can be disruptive such as in conference halls, dining  or banquet rooms and private meetings. It is perfect for security calls where covert messaging is mandatory.

Service-link automatically time stamps and stores all messages and replies in a permanent database. An important advantage over voice communications where incidents have to be reviewed at a later date. When a request to service a room is issued, there is a record of the request to housekeeping, acknowledgement and completion time all stored in a permanent database.

SILENT EMERGENCY ALERTS

In light of the Las Vegas Massacre which involved the Mandalay Hotel, Service-link can allow a staff member to silently activate a high level emergency alert, where the Service-link software can be programmed to broadcast the details to specific managers throughout the property in seconds. The press of the high level alert button alerts those members immediately followed quickly with additional details when entered by the employee at the location.

INDEPENDENT HOTELS

Service-link will also operate as a "stand-alone" system for those Hotels and Resorts who are not tied into a CMR network. 

RETIREMENT VILLAGES

Service-link is ideally suited for Retirement Villages and Estates where it works as a complete service-call system over local LMR, Cellular or Wi-Fi networks.

Compatible Portables.
Kenwood, ICOM, HYTERA
Room  Service
Maintenance Staff

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click here for technical background details

 

 

Contact Datalink for ordering information

 

 

 

 


PTT-PoC Cellular Service

Grounds-Keepers
SERVICE-LINK silent text paging for the hospitality and Retirement Village markets.