Service-link provides Hotels and Resorts with a cost effective, efficient
and discrete method of assigning tasks to employees using NEXEDGE, ICOM
or HYTERA portable radios.
Service-link control software would be installed on a Windows based
Computer in the Hotel's LAN Network, or Datalink's Cloud Servers.
For smaller establishments who cannot justify the cost of installing
a local LMR system, the alternative is a Datalink Cloud Service
where you, the dealer sells
Data service with excellent monthly residual revenue.
Service-link program acts as a
bridge between third party CRM Staff
Management Software such as Guestware, HotSOS and others including
Datalink's stand-alone service and staff portable
radios or Smartphones. Service-link is password protected and can be
accessed by multiple computers connected to the site LAN. Staff
members carrying compatible portable radios and Smartphones can exchange voice
and two way text messages with the dispatch
Service-link provides instant silent text
messages where voice calls can be disruptive such as in conference
halls, dining or banquet rooms and private meetings. It is perfect
for security calls where covert messaging is mandatory.
automatically time stamps and stores all messages and replies in a
permanent database. An important advantage over voice communications
where incidents have to be reviewed at a later date. When a request
to service a room is issued, there is a record of the request to
housekeeping, acknowledgement and completion time all stored in a
SILENT EMERGENCY ALERTS
In light of the Las Vegas Massacre which involved the Mandalay
Service-link can allow a staff member to silently activate a high
level emergency alert, where the
Service-link software can be programmed
to broadcast the details to specific managers throughout the
property in seconds. The press of the high level alert button alerts
those members immediately followed quickly with additional details
when entered by the employee at the location.
Service-link will also operate as a "stand-alone" system for those Hotels
and Resorts who are not tied into a CMR network.
Service-link is ideally suited for Retirement Villages and Estates
where it works as a complete service-call system over local LMR,
Cellular or Wi-Fi networks.
Kenwood, ICOM, HYTERA
PTT-PoC Cellular Service
SERVICE-LINK silent text paging for the hospitality
and Retirement Village markets.